Get Deaf Aware face to face training

Face to face training from Get Deaf Aware is conducted in person by our professional trainer in a fun and engaging environment. If you want your training to include content tailored to your individual needs, then face to face is the package for you.

The flexibility of Get Deaf Aware face to face training allows you to integrate the learning experience into current HR/development programmes and offers a diverse new element to staff training. Face to face training can be implemented alongside disability training; you can combine both and assure your staff have the necessary skills to provide excellent service to deaf and hearing customers/clients.

We pride ourselves on the quality and content of our Get Deaf Aware face to face training; it could be the approach you need to guarantee staff engagement and increase the level of deaf awareness your business requires.

An example of what your face to face training may cover:

An introduction to deafness

  • What does deaf mean?
  • How to recognise if someone is deaf

Communication and tactics

  • Adapting the working environment.
  • How to communicate with a deaf person.
  • Technology

Service

  • How to increase your level of customer service
  • Inclusivity in the workplace.

British Sign Language (BSL)

  • A basic introduction.

How much does it cost?

  • Get Deaf Aware Training Pack - £999+VAT
  • Get Deaf Aware Train the Trainers - £750+VAT

What are our users saying

In the UK there are around 11 million people who have some degree of hearing loss. That’s around 1 in 6.

  • 88% of people said that knowing an organisation was deaf aware would influence their buyer decision
  • 97% of people asked told us they believed deaf awareness training should be part of every companies training plan
  • 70% of people said they would have little or no confidence in communicating with a deaf person.
  • 5/10 – the average rating of an organisation’s deaf awareness strategy.

Why should you become deaf aware?

  • Improve understanding and awareness of deafness
  • Training is flexible and cost effective
  • Improve customer service, retention and loyalty
  • Reduce staff embarrassment and increase confidence
  • Increase communication skills with deaf people
  • Become more ethically aware than your competitors
  • Sense of pride and accomplishment for all staff
  • Increase footfall and income
  • Differentiate your organisation