Welcome to Get Deaf Aware!

How does it benefit me and my organisation?

We want to help you take your commitment to providing excellent customer service further; creating a personable customer experience which showcases your businesses proactive approach to becoming deaf aware and more considerate of each customers journey. Creating a world without barriers is something that we all want. Becoming deaf aware is bigger than just improving your customer service, it defines you as a brand and places you at the forefront of inclusivity and what is right and wrong in business. Behaving responsibly and ethically as a business is both complex and challenging; becoming deaf aware is a huge step in the right direction; allow us to guide you on your journey.

  • 88% of people said that knowing an organisation was deaf aware would influence their buyer decision
  • 97% of people asked told us they believed deaf awareness training should be part of every companies training plan

Why Get Deaf Aware?

The Get Deaf Aware brand continues to grow. Approve your business and let everyone know that your staff are deaf aware and ready to commit to a more inclusive level of customer service.

All training is provided by Signature, one of the leading national charities and awarding bodies dedicated to improving communication between deaf people and creating better communities in the process. You can trust us.

Upon completion of the course, your business receives Get Deaf Aware branded material, including window stickers and pin badges for all your employees. Showcase your commitment and embrace positive change in your workplace.

What skills will your staff get?

  • Confidence dealing with deaf customers
  • Reduced embarrassment
  • Increased understanding and awareness of deafness
  • Sense of pride and accomplishment

How do we do it?

We have a number of solutions to support you in developing your employees.

We can offer a short 45 minute online training course – introduce it as part of your induction programme; we can run training days for your employees; we can train your own academy trainers to deliver training to your own teams. Alternatively, if you have other ideas or if your business has specific needs, we’re more than happy to discuss our bespoke training options with you.

Why should we Get Deaf Aware?

  • Increase communication skills with Deaf people
  • Reduce staff embarrassment and increase confidence
  • Meet the demands of the UK equality act
  • Improve customer service, loyalty and retention
  • Improve understanding and awareness of deafness
  • Flexible training that is time and cost effective
  • 97% of people asked told us they believed deaf awareness training should be part of every companies training plan
  • 88% of people said that knowing an organisation was deaf aware would influence their buyer decision
  • 71% of people said they would have little or no confidence in communicating with a deaf person
  • 5 - the average rating of an organisation's deaf awareness