In the UK there are about 10 million people who have some degree of difficulty hearing. That's about one in every sixth person. What does that mean?
As an organisation, it means that your staff will be coming into daily contact with clients, customers and colleagues who are partially or totally deaf. By making them deaf aware, you improve your customer service, which in turn, improves your customer's satisfaction. You also work towards meeting your obligations under UK equality laws to make your service more accessible.
As a training provider, it means that the demand for deaf awareness training is being driven by the increasing need for everyone to have a basic deaf awareness. By adding this Deaf Awareness Course to your existing portfolio, you will be providing a more comprehensive service to your customers.
Signature is a charity which promotes excellence in communication with deaf people. We are an awarding body for British Sign Language, deaf awareness, interpreting, translation and deaf communications. We are uniquely placed to understand the issues and barriers deaf people face in their everyday lives, and the needs of organisations and training providers. Let us help you to be IN THE KNOW.