The course
You know you have deaf clients, customers and colleagues and you want to make sure your organisation is as welcoming for them as it for others. This Deaf Awareness Course has been specifically designed to help you achieve that.
Your new knowledge will give you greater confidence when meeting deaf people, improve the service you offer, and make your organisation generally more welcoming.
When you finish the course...
You can put in place the best practice advice and techniques learned as soon as you have delivered this Deaf Awareness Course. Most of the changes you can make are instant, easy and will have an immediate impact.
Communicating effectively with deaf people will become a very natural part of your working day. As an organisation, it offers immediate benefits for your customers and helps meet your obligations under UK equality laws.
The course is the starting point for you and your organisation to become truly deaf aware:
Introduction to deafness takes you through how to recognise if someone is deaf and the terms used to describe deaf people.
Communicate clearly covers the do's and don'ts when communicating with deaf people, some basic communication tactics, and how to get the environment right.
Communication aids explains the communication aids available to assist with communicating with deaf people.
The course can be delivered in just three hours and is easy to follow, flexible, practical and fun, with a attendance certificate available for everyone who completes the course.
www.getdeafaware.org.uk
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