FAQs

What is deaf awareness?

Being deaf aware is being able to understand and recognise deafness, and knowing the right tactics to be able to communicate better with someone who is deaf or hard of hearing. With 1 in 6 people in the UK having some level of hearing loss, deaf awareness training is crucial for any group or organisation.


What are the benefits to my business of becoming deaf aware?

Deaf awareness training increases employee confidence and teaches organisations and teams how to communicate better with deaf customers and service users. Improved deaf awareness and communication can increase your customer base and income, and help you to meet the demands of the Equality Act 2010 which protects against discrimination in the workplace and wider society.


How do I communicate with someone who is deaf?

Not all deaf people use sign language. To communicate with someone who is deaf, make sure they can see your face fully, speak clearly, and try to speak naturally. It’s important not to shout, cover your mouth, or talk too fast or slow. If you can, it might help to write down what you want to say.


How do I make my business deaf aware?

Get Deaf Aware Online is a short and straightforward online course that covers the main principles of deaf awareness. It takes just 30 minutes to understand deafness and learn to communicate better. If your business has specialist needs or requirements, contact us (link to contact page) to discuss a bespoke Get Deaf Aware training package for your team.